Have you ever asked your server or bartender to come back in a few minutes to take your order because…
If you want to teach people a new way of thinking, don’t bother trying to teach them. Instead, give them…
The only thing worse than training your employees and having them leave is not training them and having them stay….
Attention is the rarest and purest form of generosity. Simone Weil You’ve heard of upselling, and understand that the objective…